Q: I have a brakelining package which is not shown on the database - why isn't it there?

A: There are a number of possible reasons for this. Firstly, the lining may be outside of the scope of Regulations and as such is not required to be listed. Secondly, the lining may be approved as a replacement lining in its own right (and hence bear an "e" or "E" mark). Additionally, the lining may be relatively new and has not found its way onto the site. Finally, the manufacturer may have failed to supply data to VCA.

Q: Where can I find out more about the relevant marking and packing requirements in Directive 2002/78/EC?

A: The requirements are briefly outlined on the Home page and can be viewed in more detail under the "legislation" menu option.

Q: Who do I talk to about the enforcement of the marking and packaging requirements?

A: If you are a consumer you need to discuss enforcement with your local Trading Standards office. A list of offices can be found using the "contact and links" option.

Q: I am a Trading Standards Officer and I wish to query some of the information found on a lining package - who do I contact?

A: You can put questions of this sort to the Vehicle Certification Agency, using the contact details under "contact and links".